FAQ

What are Trusted Offers?

Trusted Offers is a consumer advocacy team consisting of professionals, who merged their knowledge from completely different fields with a sole purpose of helping people make the best buying decisions possible. Our team has been driven by what we call our core mission - to help our readers all across the globe make the wisest buying decisions by delivering independent, rigorous, trustworthy reviews, comparisons and buying guides of the latest products found online.

Where are you located?

Our office location is Tartu maantee 67-13b, Tallinn, Harju maakond 10115, Estonia.

How can I contact you?

You can contact us:

Email address: info@trusted-offers.com
Via contact form on our Contact Us page.
By phone: +3810837109111

Can you review my product or service?

We never take unsolicited products for our reviews, and we choose what the products for our reviews are purely based on the interest of our readership. We always welcome knowledge about the best products or services out there in the market and you can always share it by emailing us at info@trusted-offers.com but the decision whether the product or service is suitable for our audience will solely depend on our team's decision. It also happens that the review does not fulfil our expectations at all and product / service does not do what the retailer / service provider promises it does. In this case our editorial policy is very strict - we always refuse take-down requests so any type of bribery is one of our main no-no’s.

Can I make a change to an order I already placed?

Unfortunately, it solely depends on the individual store the product has been purchased from. We only operate as a review and comparison website - orders, shipping, returns, warranties vary from store to store. We would highly recommend contacting an official store the product or service has been purchased from to discuss it. However, in case you need our assistance with it, please drop us a message via Contact Us page. It usually takes us 3 to 5 business days to respond.

What is your return policy?

Return policy varies from store to store. We can only advise contacting an official store the purchase has been made from. However, we don’t recommend untrustworthy manufacturers / service providers so rest assured that return should always be accepted. We always read return policy as well as terms and conditions - in case those sound misleading or aren’t in place, we would never recommend such a store.

What to do if I am not happy with my order?

It depends on the store the product or service has been purchased from. We only recommend stores that value their customers and their opinions - please contact the store directly and we are sure they will suggest the most suitable option for your individual situation. However, in case you need our assistance with it, please drop us a message via Contact Us page. It usually takes us 3 to 5 business days to respond.

How do you make money?

Links on Trusted Offers are “affiliate links.” This means if you click on the link and purchase the item, we will receive a small affiliate commission for a qualified purchase. Regardless, our team only recommends products or services we honestly believe will add value to our readership. Rest assured that our recommendations are always based on the merits of the items - thus we always follow our core values, such as Readership, Impartiality, Independency, Honesty, Research and Test.

Do you have gift cards?

No, unfortunately, we don’t have gift cards.